Terms of service

Terms of Service

Effective Date: 28-05-2026

Welcome to Trovly. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Terms

By using our website, you confirm that:

You are at least 18 years old or using the website under parental supervision.
The information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials.

Trovly reserves the right to suspend or terminate accounts found to contain false information, suspicious activity, or violations of these Terms.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

Change product prices at any time without prior notice
Modify or discontinue products without liability
Refuse or cancel orders in cases of pricing errors or suspected fraud

Payments are securely processed through trusted third-party payment providers. By making a purchase, you agree to provide valid payment information.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However:

Minor variations in color, packaging, or appearance may occur
We do not guarantee that all product information is completely error-free

If a product received differs significantly from its description, please contact us at trovly.online@gmail.com .

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. Trovly reserves the right to:

Refuse or cancel any order
Limit quantities purchased
Request additional verification before processing orders

If your order is canceled after payment has been processed, the applicable refund will be issued to your original payment method.

5. Shipping and Delivery

Orders are processed within 30 days unless otherwise stated.

Estimated delivery times are provided for convenience only and may vary due to:

Courier delays
Weather conditions
Public holidays
Incorrect shipping details

Trovly is not responsible for delays caused by third-party shipping providers or circumstances beyond our control.

6. Returns and Refunds

Our Return and Refund Policy outlines the conditions for returns, exchanges, and refunds.

Customers may be eligible for returns or refunds if:

The product arrives damaged
The wrong product is delivered
The item meets the return eligibility conditions

Refund processing times may vary depending on the payment provider or bank.

For assistance, contact:
Email: trovly.online@gmail.com

7. Prohibited Uses

You agree not to use our website:

For unlawful or fraudulent purposes
To violate any applicable laws or regulations
To distribute harmful software, spam, or malicious content
To interfere with the security or operation of the website
To copy, reproduce, or exploit website content without permission

Violation of these Terms may result in suspension of access and legal action where applicable.

8. Intellectual Property

All website content, including logos, images, text, graphics, product listings, and branding, is the property of Trovly and protected by applicable intellectual property laws.

Unauthorized use, copying, or distribution is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Trovly shall not be liable for:

Indirect or consequential damages
Loss of profits or revenue
Delays in delivery
Temporary website interruptions
Third-party service failures

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external websites.

Use of third-party services is subject to their respective terms and policies.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, India.

12. Changes to These Terms

Trovly reserves the right to update or modify these Terms at any time without prior notice. Updated Terms will be posted on this page with the revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.